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Richard E. Klein Jr

College of Business
Florida International University

Modesto A. Maidique Campus
11200 S.W. 8th St, CBC 313
Miami, FL 33199

Phone: (305) 348-1626
Email: rklein@fiu.edu

Faculty

Richard E. Klein Jr

Senior Associate Dean

Professor, Department of Information Systems and Business Analytics

College of Business
Florida International University

Modesto A. Maidique Campus
11200 S.W. 8th St, CBC 313
Miami, FL 33199

Phone: (305) 348-1626
Email: rklein@fiu.edu

Education

Ph.D. in Business Administration
Georgia State University, Atlanta, Georgia

Master of Arts in Economics
Boston University, Boston, Massachusetts

Master of Science in Technology Management
Mercer University, Atlanta, Georgia

Bachelor of Arts in Economics
Boston University, Boston, Massachusetts

Areas of Expertise

  • Analytics
  • Dyadic Data Analysis
  • Healthcare Information Systems

Professional Activities

Dr. Rich Klein serves as Senior Associate Dean at Florida International University’s College of Business, where he is a Full professor in the Department of Information Systems and Business Analytics. He previously served as dean of Illinois Institute of Technology’s Stuart School of Business. Dr. Klein also served as Vice Chancellor of Institutional Effectiveness and Student Success at the University of Nebraska at Omaha and held dual faculty appointments in the College of Business as well as the College of Information Systems and Technology. Earlier at Florida International University, he previously served as Associate Dean of the R. Kirk Landon Undergraduate School of Business, interim director of the College of Business’s School of Accounting and chair of the college's Department of Information Systems and Business. As a member of the faculty of the College of Business at Clemson University, he served for more than five years as the Graduate Programs Director. Dr. Klein’s research examines inter-organizational information systems. He holds a Ph.D. in Business Administration with a concentration in Computer Information Systems from Georgia State University’s J. Mack Robinson College of Business, a Master of Science in Technology Management from Mercer University’s Stetson-Hatcher School of Business, and both a Bachelor of Arts and Master of Arts in Economics from Boston University. Dr. Klein has also completed the Institute for Education Management as well as the Management and Education Leadership programs at Harvard University’s Graduate School of Education. Dr. Klein served on the Executive Board of The Salvation Army Western Division and the Executive Board of the Greater Miami Chamber of Commerce. Klein also possesses more than a decade of industry experience with Automatic Data Processing and the First Data Corporation, as well as consulting experience with Fiserv, General Electric HealthCare Systems, Sage Health Management Solutions, United Parcel Service, and the United States Army. He received a commission through the U.S. Army Reserve Officer Training Corps, completed Initial Entry Rotary Wing Flight Training, and served for a decade as an Aviation Officer and pilot in the Army National Guard.

Courses Taught

  • Business Analytics Capstone
  • Business Statistics and Analysis I
  • College of Business Internship
  • Cooperative Education in Management Information Systems
  • Dissertation Preparation
  • Healthcare Project Management
  • Information Security and Compliance
  • Information Systems Security and Compliance
  • Introduction to Information Systems
  • Ph.D. Dissertation
  • Project Management
  • Project Management of Information Sciences
  • Quality Assessment and Outcome in Healthcare
  • Seminar on Research in Emerging Organizations

Publications

  • Riley J., & Klein R.

    (2021).

    Logistics Capabilities Offered by Online Retailers and How They Affect and Moderate Millennials' Online Purchasing Behavior.

    Young Consumers, 22(1).

  • Riley J., Klein R., Sridharan V., & Miller J.

    (2020).

    Using Recovery Capabilities to Mitigate Supply Chain Risk.

    The TQM Journal, 5(939-957).

  • Cousins K., Esmaeilzadeh P., George M., & Klein R.

    (2019).

    Frictionless Commerce.

    Cutter IT Journal, 31(5).

  • Riley J., Sweeney K., Venkataraman S., & Klein R.

    (2018).

    How Inventory Management Systems Mistreat Retail Project Quantity Items and Other Bimodally Distributed Products.

    International Review of Retail, Distribution and Consumer Research, 23(8).

  • Thatcher J. B., Wright R., Sun H., Zagenczyk T., & Klein R.

    (2018).

    Mindfulness in Information Technology Use: A Conceptual and Operational Definition.

    MIS Quarterly, 42(3).

  • Riley J., Klein R., Sridharan V., & Miller J.

    (2016).

    Managing Disruption Risk Within Hospital Procurement Organizations – Operational Controls, Warning and Recovery Capabilities.

    International Journal of Physical Distribution & Logistics Management, 46(10).

  • Tremblay M., Deckard G., & Klein R.

    (2016).

    Health Informatics and Analytics – Building a Program to Integrate Business Analytics across Clinical and Administrative Disciplines.

    Journal of the American Medical Informatics Association, 23.

  • Spil T., & Klein R.

    (2015).

    The Personal Health Future.

    Health Policy and Technology, 4(2).

  • Carter M., Wright R., Thatcher J. B., & Klein R.

    (2014).

    Understanding Online Customers' Ties to Merchants: The Moderating Influence of Trust on the Relationship Between Switching Costs and e-Loyalty.

    European Journal of Information Systems.

  • Klein R.

    (2012).

    Assimilation of Internet-based Purchasing Applications within Medical Practices.

    Information & Management, 49(3-4).

  • Dinger M., Klein R., & Thatcher J. B.

    (2011).

    Creating Consumer Value through Physical and Digital Product Bundles: One Firm's Approach.

    Drake Management Review, 1(1).

  • Klein R., Wareham J. D., & Cousins K.

    (2011).

    Electronic Intermediary Functional Roles and Profitability.

    Decision Sciences, 42(2).

  • Klein R., & Rai A.

    (2009).

    Inter-firm Strategic Information Flows in Logistics Supply Chain Relationships.

    MIS Quarterly, 33(4).

  • Klein R., & Wareham J. D.

    (2008).

    Healthcare Intermediaries in Electronic Markets: Performance and Choice of Market Entry Mode.

    Journal of Electronic Commerce Research, 9(4).

  • Klein R.

    (2007).

    Internet-based Patient-physician Electronic Communication Applications: Patient Acceptance and Trust.

    E-Service Journal, 5(2).

  • Klein R.

    (2007).

    An Empirical Examination of Patient Portal Acceptance.

    European Journal of Information Systems, 16(6).

  • Klein R., Rai A., & Straub D. W.

    (2007).

    Competitive and Cooperative Positioning in Supply Chain Logistics Relationships.

    Decision Sciences, 38(4).

  • Klein R.

    (2007).

    Customization and Real Time Information Access in Integrated e-Business Supply Chain Relationships.

    Journal of Operations Management, 25(6).

  • Wareham J. D., Mathiassen L., Rai A., Straub D. W., & Klein R.

    (2005).

    The Business Value of Digital Supply Networks: A Program of Research on the Impacts of Globalization.

    Journal of International Management, 11(2).

  • Lim J., Klein R., & Thatcher J. B.

    (2005).

    Good Technology, Bad Management: A Case Study of the Satellite Phone Industry.

    Journal of Information Technology Management, 16(2).

  • Straub D. W., Rai A., & Klein R.

    (2004).

    Measuring Performance at the Network Level: A Nomology of the Business Impact of Digital Supply Networks.

    Journal of Management Information Systems, 20(1).

  • Straub D. W., & Klein R.

    (2002).

    E-Competitive Transformations.

    Business Horizons, 40(3).

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