The better a business manages its relationship with its customers, the more successful and profitable it will become. That direct relationship of sales and customer relationship management to bottom-line profitability means that businesses value and reward those leaders who know to nurture those relationships to drive higher organizational success.
This certificate is designed to enhance the essential knowledge and skills you must possess to manage sales and customer relationships successfully, balancing competitive product and service delivery with sustainable profitability and growth.
Deadline to make major changes or add minor(s)/certificate(s)
|Spring 2023||November 13, 2022||January 18, 2023|
|Summer 2023||March 31, 2023||May 16, 2023|
|Fall 2023||June 30, 2023||August 29, 2023|
|Spring 2024||November 13, 2023||January 17, 2024|