Faculty and ResearchExpert Guide

Karlene C. Cousins

Karlene C. Cousins

Chair, Department of Information Systems and Business Analytics

Department of Information Systems and Business Analytics

College of Business
Florida International University

Modesto A. Maidique Campus
11200 S.W. 8th St, RB 253
Miami, FL 33199

(305) 348-2160


  • Ph.D. in Business Administration
    Georgia State University, Atlanta, Georgia
  • Master of Science in Computer Based Management Information Systems
    University of the West Indies, Mona, Jamaica
  • Bachelor of Science in Computer Science and Physics
    University of the West Indies, Mona, Jamaica

Courses Taught

  • Advanced Qualitative Research Methods in Business
  • Cooperative Education in Management Information Systems
  • Electronic Commerce Strategy
  • Information Systems Strategy and Governance
  • Introduction to Information Systems
  • Legal and Ethical Aspects of Healthcare
  • Management Information Systems Internship
  • Managing the IS Function and Technology Innovation
  • Organization Information Systems
  • Ph.D. Dissertation
  • Qualitative Research Methods in Business

Refereed Journal Articles

Chen, Y., Xia, W., & Cousins, K. C.


Voluntary and instrumental information security policy compliance: an integrated view of prosocial motivation, self-regulation and deterrence.



View Article

Subramanian, H., Cousins, K. C., Bouayad, L., Sheth, A., & Conway, D.


Blockchain Regulations and Decentralized Applications.

Communications of the Association of Information Systems


Durneva, P., Cousins, K. C., & Chen, M. (2020). Blockchain Technology in Patient Care: Current State of Research, Challenges and Future Research Directions. Journal of Medical and Internet Research. View Article

Cousins, K., Subramanian, H., & Esmaeil, Z. P. (2019). Value-Sensitive Design of Cryptocurrencies. Communications of the AIS.

Hur, I., Cousins, K., & Stahl, B. (2019). A Critical Perspective of Engagement in Online Health Communities. European Journal of Information Systems.

Cousins, K., & Esmaeilzadeh, P. (2018). Enhancing the Customer Experience Through Cool Retail and Service Mobile Applications. Cutter IT Journal.

Cousins, K., Esmaeilzadeh, P., George, M., & Klein, R. (2018). Frictionless Commerce. Cutter IT Journal.

Cousins, K. C. (2016). Health IT Legislation in the US: Guidelines for IS Researchers. Communications of the AIS. View Article

Cousins, K., & Robey, D. (2015). Managing Work-Life Boundaries With Mobile Technologies: An Interpretive Study Of Mobile Work Practices. Information Technology and People.

Cousins, K. C., & Varshney, U. (2014). The Regulatory Issues Impacting Mobile Financial Systems: Promises, Challenges and a Research Agenda. Communications of the AIS.

Klein, R., Wareham, J., & Cousins, K. C. (2011). Electronic intermediary functional roles and profitability. Decision Sciences, 42(2).

Cousins, K., & Varshney, U. (2009). Designing ubiquitous computing environments to support work life balance. Communications of the ACM, 52(5).

Becerra, F. I., Cousins, K. C., & Weber, R. (2007). Nomadic context-aware knowledge management systems applications, challenges and research problems. International Journal of Mobile Learning and Organization (IJMLO), 1(2).

Cousins, K. C., Robey, D., & Zigurs, I. (2007). Managing strategic contradictions in hybrid teams. European Journal of Information Systems, 16(4).

Cousins, K. C., & Robey, D. (2005). The Social Shaping of Electronic Metal Exchanges: An Institutional Theory Perspective. Information Technology and People, 18(3).

Cousins, K., & Robey, D. (2005). Human Agency in a Wireless World: Patterns of Technology Use in Nomadic Computing Environments. Information and Organization, 15(2).

Chua, C., Cao, L., Cousins, K., & Straub, D. (2003). Measuring Researcher-Production in Information Systems. Journal of the Association for Information Systems, 3(6).

Chua, C., Cao, L., Cousins, K., Mohan, K., & Straub, D. (2002). Is Bibliographic Repository (ISBIB): A Central Repository of Research Information for the IS Community. Communications of the AIS, 8(27).

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