Faculty and ResearchExpert Guide

Alexandra V. Aguirre-Rodriguez

Alexandra V. Aguirre-Rodriguez

Associate Professor
Department of Marketing & Logistics

College of Business
Florida International University

Modesto A. Maidique Campus
11200 S.W. 8th St, RB 337B
Miami, FL 33199

(305) 348-3625

Curriculum Vitae


  • Ph.D. in Business Administration
    University of Illinois at Urbana-Champaign, Urbana, Illinois
  • Bachelor of Business Administration
    University of Miami, Miami, Florida

Professional Activities

Dr. Alexandra Aguirre-Rodriguez's research focuses on the impact of consumer self-identity, social identity, and culture on branding strategy effectiveness. Related research includes the impact of culture on service encounter communication norms and the role of consumer-brand relationships on word of mouth communication.

Dr. Aguirre-Rodriguez's research on ethnic identity, self-congruity with brands and scarcity motivation has been published in Journal of Business Research, Journal of Advertising, and Journal of Public Policy and Marketing. Her current stream of research examines consumer motivation in the context of acculturation and ethnic identification processes of U.S. immigrants from Hispanic cultures.

Courses Taught

  • Brand Management
  • Consumer Analysis in Emerging Markets
  • Consumer Behavior
  • Corporate Simulation
  • Dissertation Preparation
  • International Marketing
  • Introduction to Marketing
  • Ph.D. Dissertation
  • Sem In Svcs Mktg
  • Seminar in Consumer Behavior
  • Special Topics in Marketing

Refereed Journal Articles

Aguirre-Rodriguez A. V., Torres P., & Tavallaei M.


How an Ethnic Congruity Motive in Interpersonal Service Encounters Influences Hispanic Customer Service Satisfaction: The Mediating Role of Sense of Power .

Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior



Connection Failure View Article

Aguirre-Rodriguez A., Boveda-Lambie A. M., Gouveia P. T., & Montoya D. Y.


An Examination of Culturally Adaptive Service Behaviors In Shared Ethnicity Service Encounters.

Services Marketing Quarterly


View Article

Aguirre-Rodriguez, A., Boveda-Lambie, A. M., & Miniard, P. W. (2015). The impact of consumer avatars in Internet retailing on self-congruity with brands. Marketing Letters, 26(4). View Article

Aguirre-Rodriguez, & Alexandra. (2014). Cultural Factors That Impact Brand Personification Strategy Effectiveness. Psychology & Marketing, 31(1). View Article

Aguirre-Rodriguez, A., Boveda-Lambie, A. M., & Montoya, D. Y. (2014). Exploring ethnic consumer response to crossover brand extensions. Journal of Business Research, 67(4). View Article

Aguirre-Rodriguez, & Alexandra. (2013). The role of persuasion knowledge in scarcity appeal effectiveness. Journal of Advertising, 42(4). View Article

Aguirre-Rodriguez, A., Bosnjak, M., & Sirgy, M. J. (2012). Moderators of the self-congruity effect on consumer decision-making: A meta-analysis. Journal of Business Research, 65(8). View Article

Miyazaki, A., Aguirre-Rodriguez, A., & Langenderfer, J. (2009). Price, scarcity, and consumer willingness to purchase pirated media products. Journal of Public Policy & Marketing, 28(1).

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