Management Leadership Certificate Program

Developing Personal Leadership

Years ago, companies were hiring managers and leaders--but they were not necessarily the same people. Today every manager is expected to be not only an effective leader, but also a coach and mentor. Most of us are comfortable on one side or the other in the leadership/management balance. Learning how to develop your own leadership style while building and balancing leadership, management and mentoring skills will be the focus for this introspective and insightful session.

Trust, Credibility and Respect

With our current reality and global economy revolving around relationships and partnerships, the ability to establish, cultivate and restore trust with our colleagues, employees, vendors, and customers is an essential leadership competency. There is a growing need to build trust in our organization and to find ways to engage our employees more fully so they might resist the temptation to “jump ship” to another organization that offers a more rewarding and trusting work environment.

Communication to Lead

Leaders ask questions and then listen with their eyes, their ears, and their hearts to build bridges of understanding. In this module we practice the tools that close the communication loop and ensure that our message has been received and understood. We discuss the roles and responsibilities of leaders as communicators. After completing this module, we will demonstrate effective questioning and listening skills as well as a formula to present our ideas in a way that will connect with and inspire those we lead.

Strategic Decision Making

Strategic decision making is a critical leadership and professional skill used to set priorities, direct resources, improve operations, ensure that employees or other stakeholders are working toward common goals, and assess and adjust the organization’s focus in response to a changing world. This session will to help leaders develop a holistic perspective and the ability to consider all relevant information when making business decisions.

Change Management

Our constantly-evolving business environment can also pose fantastic opportunities--if we develop the ability to lead intelligently using efficient change management best practices. Successful change management will create a confident culture that creates engagement, awareness and ownership of the organization's goals. In this eye-opening session, leaders will learn how to recognize and capitalize on inherent opportunities that lead to transformation.

Project Management

Understanding how to properly plan and manage projects within an organization is a crucial capability for any leader. Discover how successful project managers juggle leading and motivating while controlling. The objective of this session is to understand the key role of the project manager in delivering projects on time and under budget through best practices, templates and case studies.