UNIVERSITY GRADUATE SCHOOL BULLETIN ANNOUNCEMENT
Florida International University
University Graduate School
Doctoral Dissertation Defense
Abstract
An Essay on How Future Time Perspective Plays a Role in Customers’ Preference for Medical Artificial Intelligence
By Tofazzal Hossain
Research on medical artificial intelligence (AI) has garnered a lot of attention in recent years, as it holds the potential for greatly improved practitioner and patient outcomes. While prior research has demonstrated that customers are reluctant to use AI-enabled (vs. human) medical services, this dissertation shows that such resistance is contingent upon future time perspectives (FTP). Future time perspectives reflect individuals’ perceptions of their remaining time left in life. Across six experimental studies, findings showed the interactive effect of medical service provider type and FTP on medical AI adoption. The results revealed that when people have only the option to see an AI-enabled (rather than human) medical service provider, customers with an open-ended time perspective are more likely to adopt medical AI than with limited FTP. However, no difference is observed between limited and open-ended FTP customers when the opportunity to see a human medical service provider is involved. This research further concluded that individuals with more open-ended FTP show stronger preferences toward medical AI in the context of AI- enabled medical service because they perceive medical AI as more competent and novel.
Date: Wednesday, June 10, 2026
Time: 2 pm ET to 3:30 pm ET
Place: CBC 240 (MMC)
Department: Marketing and Logistics
Major Professor: Maria M. Garcia, PhD