Faculty and ResearchExpert Guide

Cynthia LeRouge

Cynthia LeRouge

Ryder Eminent Scholar Chair in Management Information Systems

Eminent Scholar
Department of Information Systems and Business Analytics

College of Business
Florida International University

Modesto A. Maidique Campus
11200 S.W. 8th St, RB 250
Miami, FL 33199

(305) 348-4709


  • Ph.D. in Business Management
    University of South Florida, Tampa, Florida

Areas of Expertise

  • Consumer Health Informatics
  • Health informatics
  • Telehealth

Professional Activities

Cynthia LeRouge, Ph.D., is a Professor of Health Informatics with the School of Business at Florida International University (FIU) where she was recently awarded the position of Ryder Eminent Scholar Chair in MIS. Dr. LeRouge has affiliate appointments with the University of Washington (UW) at the School of Public Health and the School of Medicine. She is the Co-Deputy Director of UW’s Primary Care Innovation Lab, which focuses on collaborations to support industry/academic collaborative studies to promote thoughtful technology innovation in the health care space. She has held various senior management roles in the accounting, software, and healthcare sectors of industry prior to joining academe. She has also served as a visiting scholar at the Centers for Disease Control with the Public Health Informatics Fellowship Program. Dr. LeRouge has held positions of leadership with the American Telemedicine Association Business and Finance SIG and served as co-editor in chief of Health Systems journal for ten years. She has been recognized with research, service, and teaching awards.

Dr. LeRouge has over 18 years’ experience with health informatics research. She specializes in the study of telemedicine, consumer health informatics, and public health informatics. The projects she pursues explore the creation and evaluation of information technology artifacts and process models in actual practice situations. The socio-technical nature of HIS technologies and processes draws her to explore various issues spawned through the use of technologies by healthcare organizations and health consumers: inter-organizational relationships, virtual teams, strategy, user adoption and diffusion, human-centered design, workflow, usability, user experience, system design and implementation, project management, and outcomes (process, clinical, and structure). Dr. LeRouge has contributed to scientific literature with over 120 peer-reviewed publication.

Courses Taught

  • Clinical Information Systems
  • Consumer Health Informatics
  • Foundations of Health Informatics & Analytics Admi
  • Health Informatics/Analytics Practicum
  • Ph.D. Dissertation

Refereed Journal Articles

Seale, D., LeRouge, C. M., & Kolotylo-Kulkarni, M.


<span style="font-size:9pt;color:#000000;">A Description of Personal Health Information Management Work With a Spotlight on the Practices of Older Adults: Qualitative e-Delphi Study With Professional Organizers</span> <span style="font-size:12pt;"></span>.

Journal of Medical Internet Research

, 2023(25:e42330)


View Article

LeRouge, C. M., Nguyen, A., & Bowen, D.


Patient decision aid selection for shared decision making: A multi-case qualitative study.

Medical Care Research and Review

, 79(2)


LeRouge, C. M., Durneva, P., Lyon, V., & Thompson, M.


Health Consumer Engagement, Enablement, and Empowerment in Smartphone-enabled Home-based Diagnostic Testing for Viral Infections: A Mixed Methods Study.

JMIR mhealth and uhealth


Bowen, D., Nguyen, A., LeRouge, C., LePoire, E., & Kwan-Gett, T.


Factors affecting the initiation of a shared decision making program in obstetric practices.


, 9(9)


Dharanikota, S., LeRouge, C. M., Durneva, P., Lyon, V., & Thompson, M.


Identifying Enablers of Participant Engagement in Clinical trials of Consumer Health Technologies: A Qualitative Study of flu@home.

Journal of Medical Internet Research

, 23(9)


Austin, E., LeRouge, C. M., Lee, J., Segal, C., Sangameswaran, S., Heim, J., Lober, B., Hartzler, A., & Lavallee, D.


A Learning Health Systems Approach to Integrating Electronic Patient-Reported Outcomes Across the Health Care Organization.

Learning Health Systems

, 5(4)


LeRouge, C. M., Deckard, G. J., Fruhling, A., & Lyon, V. (2021). An Exercise using a social ecological lens to understand the vast network of stakeholders required to manage a pandemic. Journal of Health Administration Education, 38(1).

Kolotylo-Kullkarni, M., Seale, D., & LeRouge, C. M.


Personal health information management among older adults: Scoping review.

Journal of Medical Internet Research

, 23(6)


Lyon, V., LeRouge, C. M., Thompson, M., & Fruhling, A.


Home testing for COVID-19 and other Virus Outbreaks: The Complex System of Translating to Communities.

Health Systems


LeRouge, C. M., Hah, H., Deckard, G. J., & Jiang, H. (2020). Designing for Co-Use of consumer health technology co-use in self-management of adolescent overweight and obesity: Mixed Methods Qualitative Study. JMIR Mhealth and Uhealth, 8(6).

LeRouge, C., Sangameswaran, S., Frogner, B., Snyder, C., Rubenstein, L., & Kirsh, S.


The Group Practice Manager in the VHA: A View from the Field.

Federal Practitioner

, 37(2)


Lyon, V., Zigman Suchsland, M., Chilver, M., Stocks, N., Lutz, B., Su, P., . . . Thompson, M. (2020). Diagnostic accuracy of an app-guided, self-administered test for influenza among individuals presenting to general practice with influenza-like illness: Study protocol. BMJ Open, 10(11).

Austin, E., LeRouge, C. M., Hartzler, A., Segal, C., & Lavallee, D.


Capturing the patient voice: implementing patient-reported outcomes across the health system.

Quality of Life Research


Sterling, R., & LeRouge, C. M. (2019). On-Demand telemedicine as a disruptive health technology: Qualitative study exploring emerging business models and strategies among early adopter organizations in the United States. Journal of Medical Internet Research, 21(11).

Ide, N., Frogner, B. K., LeRouge, C. M., Vigil, P., & Thompson, M. (2019). What's on your keyboard? A systematic review of the contamination of peripheral computer devices in healthcare settings. BMJ Open, 9(3).

LeRouge, C. M., Gupta, M., Corpart, G., & Arrieta, A. (2019). Health system approaches are needed to expand telemedicine use across nine Latin American nations. Health Affairs, 38(2).

Austin, E., LeRouge, C. M., Hartzler, A., Chung, A., Segal, C., & Lavallee, D.


Opportunities and challenges to advance the use of electronic patient-reported outcomes in clinical care: A report from AMIA workshop proceedings .



LeRouge, C. M., Durneva, P., Sangameswaran, S., & Gloster, A. (2019). Design Guidelines for a Technology-Enabled Nutrition Education Program to Support Overweight and Obese Adolescents: Qualitative User-Centered Design Study. Journal of Medical Internet Research, 21(7).

Seale, D., LeRouge, C. M., Ohs, J., Donghua, T., Lach, H., Jupka, K., & Wray, R. (2018). Exploring early adopter baby boomers’ approach to managing their health and healthcare. International Journal of E-Health and Medical Communications (IJEHMC), 10(1).

LeRouge, C. M., Wilson, K., Sterling, R., & Trocchio, J.


Viewing telemedicine through the lens of a community benefit mission.

Telemedicine and e-Health

, 23(8)


LeRouge, C., Hasselquist, M., Kellog, L., Austin, E., Fey, B., Hartzler, A., . . . Lavallee, D. (2017). Using heuristic evaluation to enhance the visual display of a provider dashboard for patient-reported outcomes. AcademyHealth EGEMs (Generating Evidence & Methods to Improve Patient Outcomes), 5(2).

Tao, D., LeRouge, C., Smith, J., & DeLeo, G. (2017). Defining information quality into health websites: A conceptual framework of health website information quality for educated young adults. JMIR Human Factors, 4(4).

Wingreen, S., LeRouge, C., & Nelson, C. (2017). Managing IT employee attitudes that lead to turnover: Integrating a person-job fit perspective. International Journal of Human Capital and Information Technology Professionals, 8(1).

Knoblock-Hahn, A., Wray, R., & LeRouge, C. (2016). Perceptions of adolescents with overweight and obesity for the development of user-centered design self-management tools within the context of the chronic care model: A qualitative study. Journal of the Academy of Nutrition and Dietetics, 116(6).

LeRouge, C., Hirsch, J., Bass, A., & Feldman, S. (2016). Interstate health-information exchange: Understanding value propositions and challenges. Innovation and Entrepreneurship in Health (IEH), 69.

LeRouge, C., Dickhut, K., Lisetti, C., Sangameswaran, S., & Malasanos, T. (2015). Engaging adolescents in a computer-based weight management program: Avatars and virtual coaches could help. Journal of the American Medical Informatics Association, 23(1).

Klaus, T., LeRouge, C., & Blanton, J. (2014). System developers' nature of work characteristics and their relationship with organizational commitment and job satisfaction. Journal of Information Technology Management, 25(1).

Knoblock-Hahn, A., & LeRouge, C. (2014). A qualitative, exploratory study of predominantly female parental perceptions of consumer health technology use by their overweight and/or obese female adolescent participating in a fee-based 4-week weight-management intervention. Journal of the Academy of Nutrition and Dietetics, 114(4).

LeRouge, C. M., Tulu, B., & Wood, S. (2014). Project initiation for telemedicine services. International Journal of Healthcare Information Systems and Informatics (IJHCITP), 9(2).

LeRouge, C., Garfield, M., & Hevner, A. (2014). Patient perspectives of telemedicine quality. Patient Preference and Adherence (PPA), 9(25).

LeRouge, C., Tao, D., Ohs, J., Lach, H., Jupka, K., & Wray, R. (2014). Challenges and opportunities with empowering baby boomers for personal health information management using consumer health information technologies: An ecological perspective. AIMS Public Health, 1(3).

LeRouge, C., Van Slyke, C., Seale, D., & Wright, K. (2014). Baby boomers' adoption of consumer health technologies: Survey on readiness and barriers. Journal of Medical Internet Research, 16(9).

Wood, S., & LeRouge, C. (2014). The triple threat MHA program: Strategies for producing favorable outcomes in an executive, compressed, and hybrid environment. Journal of Health Administration Education, 31(3).

Chatterjee, S., LeRouge, C., & Chiarini-Tremblay, M. (2013). Educating students in healthcare information technology: IS community barriers, challenges, and path forward. Communications of the Association for Information Systems, 33(1).

LeRouge, C., & Garfield, M. (2013). Crossing the telemedicine chasm: Have the U.S. barriers to widespread adoption of telemedicine been significantly reduced? International Journal of Environmental Research and Public Health (IJERPH), 10(12).

LeRouge, C., & Wickramasinghe, N. (2013). A review of user-centered design for diabetes-related consumer health informatics technologies. Journal of Diabetes Science and Technology, 7(4).

LeRouge, C., Ma, J., Sneha, S., & Tolle, K. (2013). User profiles and personas in the design and development of consumer health technologies. International Journal of Medical Informatics, 82(11).

LeRouge, C., Wiley, J., & Maertz, C. (2013). A comparison of job satisfaction between it and non-IT women incumbents in clerical, professional, and managerial positions. The Database for Advances in Information Systems, 44(2).

Gaynor, M., & LeRouge, C. M. (2012). Persuasive smartphone applications of health care. IHealth Connections.

LeRouge, C., Garfield, M., & Webb Collins, R. (2012). Telemedicine: Technology mediated service relationship, encounter, or something else? International Journal of Medical Informatics, 81(9).

Cobb Payton, F., Pare, G., LeRouge, C., & Reddy, M. (2011). Health Care IT: Process, people and patients and interdisciplinary considerations. Journal of the Association for Information Systems, 12(2).

Gaynor, M., LeRouge, C., Ma, J., & Li, C. (2011). A China-specified multi-level technical infrastructure for diabetes. JNIT Journal of Next Generation Information Technology, 2(3).

McCall, J., LeRouge, C., & Ma, J. (2011). Subcontractor dodging the dotted line. Journal of Applied Case Research, 9(1).

Spil, T., LeRouge, C., Trimmer, K., & Wiggins, C. (2011). Back to the future of IT adoption and evaluation in healthcare. International Journal of Healthcare Technology and Management, 12(1).

Stahl, B., Tremblay, M., & LeRouge, C. (2011). Focus groups and critical social IS research: How the choice of method can promote emancipation of respondents and researchers. European Journal of Information Systems, 20(S4).

LeRouge, C., & DeLeo, G. (2010). Information systems and healthcare XXXV: Health informatics forums for health information systems scholars. Communications of the AIS, 27(7).

LeRouge, C., Tulu, B., & Forducey, P. (2010). The business of telemedicine: Strategy primer. Telemedicine and E-Health, 16(8).

Lyerla, F., LeRouge, C., Cooke, D., Turpin, D., & Wilson, L. (2010). A nursing clinical decision support system and potential predictors of head-of-bed position for patients receiving mechanical ventilation. American Journal of Critical Care, 19(1).

Maertz, C., Wiley, J., LeRouge, C., & Campion, M. (2010). Downsizing effects on survivors: Layoffs, offshoring, and outsourcing. Industrial Relations: A Journal of Economy and Society, 49(2).

Spil, T., LeRouge, C., Trimmer, K., & Wiggins, C. (2009). IT adoption and evaluation in healthcare. International Journal of Healthcare Information Systems and Informatics, 4(3).

Wingreen, S., LeRouge, C., & Blanton, J. (2009). Structuring training for IT professionals and the firm: An application of the Q-methodology. International Journal of Global Management Studies, 1(1).

Baskett, L., LeRouge, C., & Chiarini Tremblay, M. (2008). Using the dashboard technology properly. Health Progress, Sept.

Kaplan, D., & LeRouge, C. (2007). Managing on the edge of change: Human resource management of information technology employees. Human Resource Management, 46(3).

LeRouge, C., Hevner, A., & Collins, R. (2007). It's more than just use: An exploration of telemedicine use quality. Decision Support Systems, 43(4).

LeRouge, C., Mantzana, V., & Wilson, E. (2007). Healthcare information systems research, revelations and visions. European Journal of Information Systems, 16(S6).

LeRouge, C., & Lisetti, C. (2006). Triangulating design science, behavioral science and practice for technological advancement in tele-home health. International Journal of Healthcare Technology and Management, 7(5).

LeRouge, C., & Niederman, F. (2006). Public health knowledge management architecture design: A case study. Communications of the AIS, 18(9).

LeRouge, C., Nelson, A., & Blanton, E. (2006). The impact of role stress fit and self-esteem on the job attitudes of IT professionals. Information & Management, 43(8).

LeRouge, C., Garfield, M. J., & Hevner, A. R. (2005). Provider perspectives of telemedicine encounter quality. International Journal of Healthcare Technology and Management, 6(4/5/6).

LeRouge, C., Newton, S., & Blanton, E. (2005). Exploring of Systems Analyst skill set: Perceptions, preferences, age, and gender. Journal of Computer Information Systems, Spring.

Parker, K., LeRouge, C., & Trimmer, K. (2005). Alternative instructional strategies in an IS Curriculum. Journal of Information Technology Education, 4(1).

Garfield, M., Kamis, A., & LeRouge, C. (2004). Champion networks in federated interorganizational systems: Case studies in telemedicine. Communications of the AIS, 14(28).

LeRouge, C., & Webb, H. (2004). Appropriating enterprise resource planning systems in College of Business: Extending adaptive structuration theory for testability. Journal of Information Systems Education (JISE), 15(3).

LeRouge, C., Blanton, E., & Kittner, M. (2004). A causal model for using collaborative technologies to facilitate student team projects. Journal of Computer Information Systems, 45(1).

Gjestland, C., Blanton, E., & LeRouge, C. (2003). Evaluating procedural knowledge in information systems students. Journal of Informatics Education & Research, 4(2).

Lisetti, C., Nasoz, F., LeRouge, C., Ozyer, O., & Alvarez, K. (2003). Developing multimodal intelligent affective interfaces for tele- home health care. International Journal of Human-Computer Studies, 59(1-2).

LeRouge, C. (1999). Managing by projects. Management Accounting (Strategic Finance), 81(5).

LeRouge, C. (1987). Individual retirement accounts after TRA '86. Taxes - The Tax Magazine, May.

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