Customer Service for Healthcare ProfessionalsWho Should Attend


The certificate program is specifically designed for representatives working in the healthcare industry who:

  • Work in call centers, hospitals, medical practices, managed care health plans, the insurance industry, nursing homes, ambulatory care centers, and urgent care  facilities
  • Handle revenue cycles, such as billing, collections and coding
  • Handle patient access, such as admitting and registration
  • Are involved in other healthcare environments

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Executive and Professional Education
11200 SW 8th Street, MANGO 410
Miami, Fl 33199
Office: 305.348.4217
Email: epe@fiu.edu
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