WHAT WE DO

The Network/IT User Support Group of the Technology Center offers a variety of tools to increase your effectiveness on the job as faculty and staff members. Some of it’s main functions include:

• Provide the CBA Faculty & Staff with technical support.

• Perform initial maintenance/configuration of system hardware and software to meet College standards.

• Diagnose system hardware/software operation problems and perform corrective procedures to restore it to operational standards.

• Carry out the distribution of new computers within the CBA and providing initial training in their operation to users.

• Periodic data backup and archival duties.

• Ensure that our servers are secure and that the resources it provides add value to the College’s employees in executing their responsibilities.

• Provide instruction/tutorials as needed.

• Carry out the purchasing of all computer equipment and peripherals for the College.

WHO WE ARE

Manoel Oliveira
Director of Technology

Eva Marie Gasson
Manager, IT User Support Group

Yeni Avila
Help Desk Coordinator

Gladys Bellon
Office Assistant

Henry Dominguez
Help Desk Coordinator

Alfonso Lovo
Senior Network Field Technician

Derek Cuesta
Network Field Technician

Stefan Schins
Network Administrator / Manager, Network Support Group

Rodney Remedios
Network Support Group