Business Networks | November, 2007 | Volume 5, Issue 11
http://business.fiu.edu

Students take the art of negotiation from the classroom to the business world.
Kimberly Taylor |
One’s ability to negotiate effectively with co-workers, superiors, and subordinates is taking on an increasingly important role in today’s global workplace.
According to Kimberly Taylor, associate professor in the college’s Department of Marketing, people need to use active listening techniques, adopt effective question techniques, interpret non-verbal communication accurately, employ collaborative communication, and think creatively to find a win-win conflict resolution strategy instead of employing more commonly used (but less desirable) win-lose tactics. Currently, Taylor teaches a full-semester negotiation course in the Evening MBA (EVEMBA) and the Professional MBA (PMBA) programs as well as occasional workshops for the college’s Executive and Professional Education office.
But, she wondered, how effective are these classes when it comes to improved trainee self-confidence and post-training transfer? And why do students choose to take them in the first place? Blog this.

BBA+ Weekend’s 21st group celebrates graduation.

BBA+ Cohort 21 Graduation
September 28, 2007, was different for the 43 students in the 21st group to complete the College of Business Administration’s eleven-year-old BBA+ Weekend program. Most Friday nights during the past 21 months, they would have been hard at work, studying for their Saturday classes. But on this Friday night, celebration replaced study as they marked their completion of the program at a dinner during which they gave and got awards.
Donald Roomes, director of the BBA+ programs, welcomed the graduates and made opening remarks. Executive Dean Joyce J. Elam extended greetings to the hard-working students and their supportive families and invited graduates to stay connected as new alumni. Blog this.
New director of the School of Accounting feted at Deloitte-hosted reception.

Sharon Lassar addresses representatives of area accounting firms and the college at reception in her honor.
The College of Business Administration and the hard-working committee that conducted a national search were delighted when Sharon Lassar accepted the position as director of the School of Accounting. She, in turn, was pleased recently by a reception that Deloitte, and Carlos Sabater, Deloitte South Florida and Puerto Rico’s managing partner and chair of the School of Accounting’s Advisory Board, hosted for her.
On October 10, 2007, from 5:00-7:00 p.m., about sixty people gathered at the Miami City Club, where Sabater welcomed the attendees, Executive Dean Joyce J. Elam introduced Lassar, and Lassar spoke. The guest list included accountants, advisory board members, other business partners, and faculty and staff from the college. Blog this.
New program grooms supply chain management professionals.

Students in the first offering of the APICS Certified Supply Chain Professional (CSCP) Program, and their instructor, Michael Richardson, far right.
With businesses striving to gain an advantage, taking a global view of operations has emerged as a significant activity. Yet, understanding how each part of a company’s complex chain of relationships is connected—from suppliers through customers to every internal department—poses challenges.
The Association for Operations Management (APICS) has developed the APICS Certified Supply Chain Professional (CSCP) Program to enable those involved in these relationships to gain a fuller comprehension of their operations and of ways they can improve them. Recently, the College of Business Administration’s Ryder Center for Supply Chain Management and its office of Executive and Professional Education joined forces to offer this certification program—with many enhancements. Blog this.
College of Business Administration comes on strong at NSHMBA conference.

Martin Fernandez, Tatiana Lopez, Ruben Salazar, and
Mahendran Jawaharial compete at NSHMBA.
From its booth alongside partner Bank of America (BOA) to its co-sponsored breakfast with BOA attended by several hundred registrants to the sterling performance of a team of four Professional MBA (PMBA) students invited to compete in a case competition, the College of Business Administration ratcheted up its impact at the 18th Annual Conference and Career Expo of the National Society of Hispanic MBAs (NSHMBA), held October 4-6, 2007 in Houston, Texas. Blog this.
Student consultants and their client benefit from case study.
The CCT warehouse, where students evaluated operations |
As a relatively new company, CCT Global Logistics couldn’t afford to hire consultants to evaluate an efficiency challenge they’d encountered. Nor could they afford to take valuable staff time to deal with it. A solution presented itself in the form of four students in the Downtown MBA program, offered in the College of Business Administration’s Chapman Graduate School. For the students enrolled in Distribution Channels, taught by Fred Hernandez, adjunct professor, Department of Marketing, it was a real-life case study—a chance to apply what they were learning in class. For CCT, it was an unexpected boon. Read more. Blog this.

College reaches out to community of K-12 language teachers.

Maria Amparo Yuste, deputy director Spain–U.S. Chamber of Commerce, speaks to participants.
Thirty K-12 teachers, mostly from Miami-Dade, Broward, and West Palm Beach counties, recently got expert advice about an important task: how to incorporate aspects of Spanish for international business into the standard high school Spanish curricula. Organized for the second time by the College of Business Administration’s Center for International Business Education and Research (CIBER), the conference exemplifies the commitment of the 31 CIBERs nationwide to developing community outreach programs.
“The U.S. Department of Education funds CIBERs and, in our last proposal, we described this workshop under the category of programs ‘Using Languages and Technology Wisely in International Business: Improving K-12, College, and Organizational Absorption,’” said Sonia Verdu, program coordinator, who has organized the conference for two years. “We wanted to help K-12 Spanish teachers see ways they can train their students in the specialized vocabulary of Spanish for business—in the terminology of banking, accounting, human resources, import-export, real estate, office management, and sales.” Read more. Blog this.

Victoria Johnson (MSHRM ’05)
Victoria Johnson |
Graduate Degree: Master of Science in Human Resource Management, College of Business Administration, Florida International University
Undergraduate Degree: Bachelor of Science in Professional Management, NOVA Southeastern University
Current Employment: Human Resources Director, Fellowship House, Miami, Florida. Read more. Blog this.
Alumni Chapter plans second Annual Night in Paradise.

The Grove Isle Hotel & Spa
The Business Alumni Chapter and Young Urban Professional Alumni (YUPA!) are joining together to celebrate the second annual Night in Paradise, with this year’s event theme being “A Taste of Brazil.”
The evening will feature live music by Cezar Santana and his Bossa Nova Sensation, an authentic Brazilian capoeira dance and fashion show, DJ performances, and complimentary drinks and hors d’oeuvres. Read more. Blog this.
Chapman Graduate School will host alumni party on December 6, 2007.
The college’s Chapman Graduate School’s alumni holiday networking party will be held on Thursday, December 6th, from 6:00-9:00 p.m. in the business building complex at University Park. The event marks a great opportunity to network with fellow alums and enjoy entertainment, cocktails, appetizers and prizes—not to mention witnessing the new building complex at night! For more information, call Michelle Joubert at 305-348-0397 or e-mail joubertm@fiu.edu.
Alumni Notes
- The Florida International University Foundation Board of Directors elected Joseph L. Caruncho (BBA ’81), chief executive officer of Preferred Care Partners, Inc., as vice chair. Caruncho also chairs the college’s Dean’s Council.
- Juan Carlos Ruiz ( BBA ’85) and his company, Micro Sharp Hearing Centers, were recognized recently by the Miami Herald for “Outstanding Service and Quality Products for over Forty Years.”
- Manuel Velasquez (BBA ’98) has been appointed assistant director for audience services at the Lincoln Center for the Performing Arts in New York City. In his new position, he will oversee customer service, CenterCharge, and the expanding responsibilities of the audience services group.
- Commercebank appointed Boyan Mintchev (MBA ’01) as assistant vice president of corporate lending products.
- Alfredo Machado (MBA ’02) was appointed international account manager with American Tire Distributors, one of the largest independent tire distributors and exporters in the world. Machado will manage a multi-million dollar account portfolio in Latin America and the Caribbean.
- The International Bank of Miami named Jorge Scerpella (MBA ’04) assistant vice president of the Credit Administration Division. Scerpella has ten years of experience in credit analysis.
- Robert Calhoun (BBA ’06) started his firm MedPay, Inc., during his senior year at the college and the business is continuing to prosper with new clients and opportunities for growth. His next project is to create a real estate investment company.
Have you been promoted or changed jobs? Update your profile.

|